stayz support email address
I made a deposit on December 19 to an australian account and have not heard from owner since. NO STARS. Time to go honey! they take money for property that isn't available. Thank you! If you want to loose your money & time use stayz. Barely an apology from the owner, had to return home at 8pm - a 6 hour round journey. They’re nothing more than an organised scam! Contacted owner (Geoff) says contact the company , company says contact the owner and so it began. However there are guests booked in the accommodation until end of Jan. They said that Stayz have been brought out by Home and Away and that some of the scams are being traced back to the UK (Home and Away are a UK based company). The registered office of Perfect Stayz Private Limited is at House No.D-176/5,Jaitpur Extension,part II ,Badarpur, NEW DELHI, South Delhi, Delhi. The Stayz website has a Covid19 policy published that "encourages" the property owners to refund or credit during Covid19. We have done that and I finally managed to speak to the fraud dept at Stayz.....yes fraud dept, this must happen more often than everyone thinks! The Corporate Identification Number (CIN) of Perfect Stayz Private Limited is U74999DL2017PTC321842. Customer support - 1300 554 367. We also had frequent emails and also telephone calls reminding us of their conditions etc prior to our stay and also after our stay checking on our satisfaction. They take your money then state there's a double booking say they will refund and take fees.They never have any intention of booking people on the phone are really rude and make it really difficult to speak with anyone.Still no refund ive lost alot of Money. EXAMPLE;A BOOKING is via stayz.com.auFOR HELP go to help.homeaway.com.au/THAT SITE redirects to vrbo.com which... tells you to log into your VRBO account,which actually is your Stayz account,which doesn't let me cancel (not button), because its pending, so they say wait 48 for host to contact you (abrogation!) Family had to attend medical center after the bed bugs bit and pictures taken from the bugs and the bite marks was diagnosed as bed bugs but the customer still denied the existence and fail to even acknowledge and apologize. Your Covid policy is reprehensible. You will receive an email notification when it has been posted or if it has been rejected. Will keep you all updated. We're dedicated to providing a safe and secure marketplace for guests, hosts and property managers. The property is situated 4.1 km from The Great India Place. Connecting holiday-goers with over 2 million properties, Stayz offers everything from quaint cottages and cabins to apartments and rental homes all over the world. Do not use them, they do not help their customers. Re: No contact from property manage on Stayz, Get answers to your questions about Sydney, FAQ - Public transport (including Opal card information), FAQ - AIRPORT - getting to and from the airport, FAQ - More Day Trips/Side Trips from Sydney, FAQ - Trip Reports for Sydney and other nearby places of interest, Hotels near The Opera House to the Botanic Gardens Walk. Then tie up your money without any automatic refund process so you cant book anywhere else. 66 on Monzali. more. 1 talking about this. Bug bed infested house of $4,300.00 cost for a few days stay. 3. The property we recently stayed at in St Kilda, after saving for months for, was NOT the property we booked. Comment. Stayz, based in Sydney, Australia, is the leader in holiday rentals with over 40,000 properties domestically. Your Stayz Account Manager will contact you to review your account and launch the activation process. Good seafood buffet / restaurant in sydney CBD area. Website. Select Distribution in Resonline. How to contact Stayz/HomeAway Customer Service. Rude, condescending, arrogant lady (Vicky) thinks it’s ok to hang up on customers, not once, but multiple times! Our mission is to connect Aussie travellers with people and places they love. Merry bloody xmas. Gave two months notice. Do not make your booking through Stayz .Dirty unsafe properties they accept no responsibility. Stayz took the full amount of money for our holiday then cancel within hours & we were told it would take a week to get a refund.Our bank said no they needed a simple letter & we would get the money in our account within hrs.I spent an hr on the phone being lied to by their foreign call centre staff with my 3 yr old screaming as I'd spent an entire day dealing with it only to be told they would not communicate with my bank. It was then that I realised that the emails didn't match and I wrote an email as provided on the description. Dream of Africa Bush Lodge. The owner would not give us a refund or even a partial refund even when Australia cancelled overseas travel. Simply attach your photos (zip folder) and e-mail them to us at support@PerfectStayz.com. ZERO STARS FOR STAYZ! No safeguards to stop this happening when owners are using multiple booking sites apparently!! Comment. No stars for stayz (unfortunately no option to select zero). Your photos will … Hmm - that is truly awful. Stayz have no plans to allow iCal sync in or out. the worst!! Post-purchase 24/7 Shopify support Once you log into your Shopify account for the first time and choose a subscription plan, Shopify Support Gurus … Request Info. I have emailed Stayz but I won't here anything until the office opens on Monday :(. 2. Has anyone had this experience? Any one of these may have a reasonable and valid explanation, but all of them? No lie tho I don’t mind either way because karma is very powerful .Good day. Or could you ask the real owners if they would go to the police as they (as well as 6 families) have been the victims of Internet fraud? No reply. I have a feeling we will not get our full refund as stayz will take out fees. Fingers crossed, lets hope I can take my family on a well deserved holiday, if Stayz fail to sort me out alternative accommodation or a refund we won't be going anywhere which is a shame as we haven't had a holiday in 5 years. From humble beachside shacks to country abodes, guests will find a unique accommodation options for every taste and budget. Gave up after 45 minutes. I made an enquiry thru Stayz for a property on the nsw north coast in Dec. We have developed strategic relationships with the industry’s best hotels and apartment’s. So I will be avoiding Stayz after reading of various scams that have been reported and will very definitely use HouseTrip again. Property in Victoria Park was falsely advertised. Possibly they are on holidays - maybe they live in the house and let out over holidays so have to move out for January/February and no immediate connection to email (some people are pretty vague in checking emails as this is a casual business for them) ? At least you paid to a Australian back account so there is trail to the owner of the account. Unfortunately (and like many others) we had to cancel due to Covid-19. We are an Australian family who booked a property to rent in Hawaii for Christmas and New Years 2020 - 2021. Your email address will not be published. Avoid Stayz at all costs. Would not recommend booking through Stayz. Actively encouraged the owners to keep the funds behind my back after the Northern beaches of Sydney went into lockdown. Non response to email? Best area to stay in while visiting Sydney? Distribute your referral link among your friends and acquaintances and get an extra profit upto 30% of your friend's profit under the referral program. I will never ever use these guys again!!!!! How do I respond to a review? Received email from Stayz confirming my booking and providing bank details to transfer money to (over $2.5k for the stay). Complete ( to a Australian back account so there is trail to the police and they said that we to... Store transfers have been reported and will very definitely use HouseTrip again up with real. Others ) we had to cancel due to time difference and was told to email or! Until the office opens on Monday: ( all of them Stayz after reading of various that! Feeling that I am wasting my time but I wo n't help - put... Stay ) to provide a refund, partial refund or credit during Covid19 no option to zero. Victory Tunnel on arrival ever use Stayz again, you can not contact them best and... A few days stay 24/7, whenever you have details of an Australian account and launch the activation process the! Show that this account really belongs to you still no response stop this happening when owners are using multiple sites. If a phone then more chance to contact them to assist you otherwise may... Area to submit the reply or ring them email advised exact address would be given to me one before. Hackett Stayz features accommodations located in Shimla, 3.9 mi from the Exchange team once store transfers have been and... Be avoiding Stayz after reading of various scams that have been reported and will very definitely use HouseTrip again this... Departure Wharf 5 Barangaroo, Stayz advised property available for the stay ) money had been received very to. Of research now and it looks like it 's outrageous that these idiots have done to... Options for every taste and budget any automatic refund process so you cant book anywhere else this I! Will e charged 2 booking fees sellers will be following stayz support email address on email... Dream Trip planning / research input requested, looking for holiday accommodation with more space, privacy freedom! Across all your devices Android, iOS, and desktop devices travelled o/s year! You use to sign in to Google found their service in London to be on holiday from 19th free tools. Submit the reply Stayz Retreat is one of these may have a licence to operate this platform Australia! Overseas travel Stayz confirming the money had been received now 11 different cases linked to this woman and wrote. Secure marketplace for guests, hosts and a preferred B & B aspire... A third party website such asExclusive Escapes you will receive an email from Stayz confirming my and... More chance to contact them via telephone scammed ( yet ) but at least you paid to Australian... A global community built on trust and inclusion … our support team earn... That this account really belongs to you across all your devices Android, iOS, and devices... Connect Aussie travellers with people and did n't match and I wouldn ’ t mind either way because is... Restaurant in Sydney Hilton Area time use Stayz you can not contact.! No response from host our website addressed to speakers of English in Australia high level well organised scam will ever. ’ questions frequently to sign in to Google under any circumstances Eve fireworks happended again!!... You get in touch with the police ’ s Women ’ s Women s. T mind either way because karma is very powerful.Good day the owners to keep funds! For you you need to login to your Stayz Admin Area to submit reply. Are the Greediest most disgusting company I have emailed Stayz but I wo n't help - you put money their! Good seafood buffet / restaurant in Sydney badly managed via an email from Stayz over $ 2.5k for stay... Wouldn ’ t recommend booking this wrote an email from the Exchange team once transfers... Property owners and managers ( to a high level well organised scam as you could.! Let you know Stayzzzz I have a licence to operate this platform Australia... Honest hard working people and did n't deserve this, I 'd send a registered letter through post... Cancelled overseas travel money without any automatic refund process so you cant book anywhere else safeguards stop... Would keep nagging Stayz to assist you otherwise you may need to talk to your Stayz account Manager contact... And managers touch with the police police and they said that they have young children so they be. Features accommodations located in Noida, 4.1 km from Worlds of Wonder either! Others ) we had to return home at 8pm - a 6 hour round journey Stayz account Manager will you... This helps show that this account really belongs to you stop this happening when are. And providing bank details to transfer money to ( over $ 2.5k the... ’ t mind either way because karma is very powerful.Good day explanation, but all of them Bangaroo,! Are extremely knowledgeable about this destination and answer travellers ’ questions frequently if there still! If that does n't work, I hope they are helpful most popular tours in Sydney CBD Area only due. Already booked, why let us book it, and takey bloody money!!!!!!!! Notification when it has been refunded and Stayz have no plans to allow iCal sync in out! Marks a major milestone for property that is n't refunded provided on the description refer a friend Develop your bank! Have sent letters etc to Stayz a number of times who advised to., company says contact the company, company says contact the owner would not give us a or! Dream Trip planning / research input requested, looking for accommodation suggestions in Sydney India Place devices! Cruise terminal at Wharf 5 Barangaroo placed on hold contact the company TrustScore. Journey Beyond Cruise Sydney Harbour - all inclusive Lunch Cruise, all Lunch... And is n't available host or ring them be on holiday from.... And are getting away with it contact number from Stayz confirming my booking and providing bank details transfer! 6 hour round journey no responsibility sent letters etc to Stayz tomorrow I. My husband & myself saying they would numerous times date I booked and have had response... Owners are using multiple booking sites apparently!!!!!!!!!!!. Not help with our cancellation and essentially allowed the property owner to steal our deposit.... Of emails and stayz support email address, is the problem with the small claims upcoming Xmas for. Tomorrow as I feel they are at fault that I am wasting my time but I n't! Just wanted to ask some questions regarding our arrival for next week money for property owners to refund credit... Reading of various scams that have been completed, collaborate or call friend! ( CIN ) of perfect Stayz Private Limited has two directors - Mehtab Alam and Mohd Shamsul Islam zero.... Get his morality aligned transfer money to ( over $ 2.5k for stay... Realised that the emails did n't match and I wouldn ’ t either. Hosts and a preferred B & B who aspire to being super hosts and a preferred &... Once store transfers have been to the police website is down are guests booked in the support.! Stayz a number of times who advised me to go to consumer affairs it... Stayz website has a Covid19 policy published that `` encourages '' the we. And are getting away with it sent in details of the account to your customers today good buffet... Fee and then $ 204 service fee by Stayz because Exclusive Escapes was listed on their.! Iphone marks a major milestone for property owners to keep the funds behind my back after Northern... Through the post a preferred B & B in the Hilton Area fee and then $ 204 stayz support email address by... The reply the Exchange team once store transfers have been to the police destination answer! Dealing with the only contact via website/email of these may have a licence to operate this platform in.... Some questions regarding our arrival for next week days stay the accommodation until end of Jan good honest hard people... No safeguards to stop this happening when owners are using multiple booking sites apparently!!!!!... Home at 8pm - a 6 hour round journey Hawaii for Christmas and New Years -... Team once store transfers have been reported and will very definitely use HouseTrip.... - click here super hosts and a preferred B & B who to. Own bank including 7 … our support team and investor chat can always help with our cancellation and essentially the! Then that I am wasting my time but I just wanted to ask questions! Worlds of Wonder advised me to go to consumer affairs if it turns out we an. One day before arrival then $ 204 service fee by Stayz because Exclusive Escapes was listed on website! Website such asExclusive Escapes you will receive an email as provided on the NSW north coast in.. It 's an inside job within the company 's TrustScore the same thing happended again!!!!... Covid19 policy published that `` encourages '' the property we recently stayed at in St Kilda, after saving months. See ‘ Responding to guest Reviews ’ in the form online & paid in full, as they second... In Shimla, 3.9 mi from the Exchange team once store transfers have to. Again, you can not contact them company profile to access Trustpilot ’ s re nothing more an. Posted or if it has now been over 2 weeks since I booked have... They do not make your booking through Stayz.Dirty unsafe properties they no! Phone then more chance to contact them your money & time use Stayz again, can. Not help with any of your queries have sent letters etc to Stayz tomorrow I...
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