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Prices include taxes/fees/discounts in my estimate. We use 3 different kinds of cookies. (10 days ago) For military members who are deployed, T-Mobile will work with the member's spouse or family member to verify eligibility. 5G uplink not … Please visit this website: T-Mobile Promotions - Military Verification​ and follow the steps there in order to securely upload your information! A confirmation of your validation status will be sent to you via email within 48 hours. While I don't know the name of the platform that's being used, the T-Mobile ONE Military document linked up top in my reply does mention: So I think you make a good point -- I didn't intend to make it seem as though every customer verifying would need to provide documentation. And let's also not include the device that you are paying for of course that's always should be out of the picture if we're talking about just the plan itself. Thanks in advance. We'll send you an e-mail with instructions to reset your password. I have tried at various times of the day. Credit approval, deposit, and $25 SIM starter kit or $20 upgrade support charge may be required. Please use the Defense Manpower Data Center's (DMDC) Military Verification service to verify if someone is in the military. The form must include he veteran’s first and last name, valid dates of service, and/or status, for example active duty, or a veteran (with an honorable discharge). T-Mobile's … Now refer a friend to any T-Mobile plan so they can enjoy all the awesome benefits you love. Foot Locker is proud to honor all active duty, veteran, and retired service members of the Army, Navy, Air Force, Marines, Coast Guard, and their eligible dependents with a special 15% discount available in stores or online. While 5G access won't require a certain plan or feature, some uses/services might. I too am having difficulty uploading my military verification. You can choose which cookies you want to accept. did that, got a confirmation that it had been received about an hour later. Some uses may require certain plan or feature; see T-Mobile.com. . Hey, @bikerb12​! We don't want paying your T-Mobile bill to be a pain. @Marissa, isn't T-Mobile using a back-end connection to the Servicemembers Civil Relief Act Website to confirm military status (SCRA) for most personnel and that the forms of identification are really only needed if that verification fails? You can find a link to the verification site and steps to log on here: https://support.t-mobile.com/docs/DOC-37061#heading4​ -- when you're using the site, it should provide the list of accepted documents. Acceptable file formats are .bmp, .gif, .jpg, .png, or .pdf. If so, when verifying your status on https://t-mobile.com/military/verification you will choose the Active/GoldStar option in order to edit the name field from the Billing Responsible Party to the military person and will be required to upload a DD1300 to complete verification. Any advice on how to get this to work? We have FAQs! . Please try again. Proof of service is required; for veterans without a military identification card, T-Mobile will accept other verification, including a DD-214. I would suggest reaching out to T-Force on FB or Twitter to see if they can assist with either the upload itself, or with having a ticket filed to have your upload issues further investigated. Enter details into the required fields for the military member. I've tried uploading jpgs,and pdfs using Chrome, IE and the Tmobile Android app from my phone and still no luck. I was wondering if Military members can use the T-Mobile One Military plan discount and pay the extra $10 a line on top to get the T-Mobile One Plus plan and keep the discounts? The next day got another text stating my application had been approved, and now the T-Mobile app says I'm on the military plan. I'll amend my response to call this out! Whoa, cool! T-Mobile Magenta Military program is offering US service members the benefits of their unlimited plan at a special price. We definitely want you to know how it will effect your account so that you can determine whether switching to T-Mobile ONE Military is right for you -- but we don't have a secure platform to verify and review individual accounts from this public user forum. Get Quick, Convenient answers to your questions. There's not a specific place for this exact ask, but the closest thing I can think of would be to upload the proposal here: Community & Sponsorships |Proposals & Requests | T-Mobile -- even if those aren't the exact eyes (and ears) you're looking for right away, that should get the song to the right place! The website will tell you if the person is currently serving in the military. The fact you received confirmation means everything should be all set in your favor and you should be seeing that applied within the 2 cycles! Hmm. Reverification over 20 mos. Learn how to set up your T-Mobile ID login and password so you can log in to My T-Mobile.. My T-Mobile lets you manage your account online. Sorry, we're still checking this file's contents to make sure it's safe to download. If you can't accept uploaded documents, don't say that you can. The site is available 24-hours a day. I have another question. fyi - The military members information above the upload button has already been confirmed, this is the last step in the process. Enter your username or e-mail address. When the phone got turned on there was a text message waiting with a link to a verification page. T-Mobile puts military families first, with up to 50% off family lines on the largest nationwide 5G network, plus ongoing community support. You can choose which cookies you want to accept. Salute the military community with exclusive military discounts for active duty, veterans, military spouses, and families. Select Military Verification. In some cases, you may be asked to provide additional details to verify your eligibility (such as Active Duty & Business customers with account type "B"). I had gone to a T-Mobi look e store. COUPON (4 months ago) (1 months ago) t mobile military discount verification: 1 Coupons and 13 Deals. For veterans and retirees, the documents you can upload are: Please let me know if this helps or if you bump into any additional questions or concerns walking through the process! Learn more about our cookies. It might make it feel easier for customers to sign up for T-mobile if the only barrier\concern they have is how to get verified and that their personal\private data isn't being collected that some day in the future will accidentally get out. If you reach out to our Care team by dialing 611, or if you're active on social media you can contact our T-Force team on Twitter or Facebook, we can take a look at your existing plan, features, and costs and do a comparison to make sure that the change is right for you! Not a problem at all, that's on us if it wasn't explained up front! I have tried at various times of the day. 5G devices: 5G is still developing; coverage not available in some areas. Have questions about our coverage or company? If you've tried multiple browser types, and file types, it certainly sounds like the issue has to be somewhere on our side. to change. It's worth noting that: Most customers will be verified immediately. Verification is an opt-in process that requires only basic information, such as name, email address, and branch of service. If you're making the change over the phone and still need to verify, you can follow the steps below: Go to https://my.t-mobile.com/profile or open the T-Mobile app and log in. As a community manager, if there is an issue, should you not be raising it yourself internally? (4 days ago) Verify your military status Submit military verification within 45 days at my.t-mobile.com/profile; otherwise your plan will become Magenta for Business at an additional cost of up to $20/line per month. T-Mobile Work Perks: Qualifying credit, new acct. If eligibility is not verified within 45 days, the plan will revert to a standard T-Mobile ONE plan with no discount. With the new T-Mobile military discount, if you are a U.S.active duty member, a retiree, veteran or current or former guard or reserve, you qualify for up to a 50% military discount for monthly savings on new T-Mobile rate plans. I am traveling at the moment and the answer should not be come to a store for a service you say you are providing. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands. We've got plans packed with more benefits and more value for all, including discounted rates for Military, First Responders, and customers 55 and up. Please complete the verification form below, using the eligible service member's information (not spouse). Trade-in offers: Eligible trade in phone must be unlocked, not lost/stolen, and not on a Sprint Lease. We need basic cookies to make this site work, therefore these are the minimum you can select. For military members who are deployed, T-Mobile will work with the member's spouse or family member to verify eligibility. T-Mobile's … If you accept you agree to our full cookie policy. Thanks. Best answer by tmo_lauren 20 March 2019, 10:12. I am a US Veteran and the Military Discount worked great for me when I uploaded my identification directly to Military Verification so I Thank you for that! T-Mobile Military … Here are 5 Things You Might Not Know About T-Mobile’s Support for The Military . On My T-Mobile, choose Profile from the top right menu. Will my driver's license with my military veteran status work for proof for military discount? T-Mobile Support Community. The file appears to upload when i attach it but when i click on Submit documentation i get the following error: Upload Failed...Hmmm it looks like there was a problem uploading your document. 5G coverage not available in some areas; capable device required. Military individual must be account holder and … SheerID uses 9,000 authoritative data sources to digitally verify the military status of every customer who redeems your offer. Military Discount. Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more! Contact Tmobile and make sure short codes are enabled on your account. Sorry, our virus scanner detected that this file isn't safe to download. How does T-Mobile verify military status or military service? Have a fantastic week!!! And what does that do for my account ending in -6626 ? See how to … created by tmo_lauren in Billing - View the full discussion. Verification services powered by SheerID. Sorry, our virus scanner detected that this file isn't safe to download. Got home, eyeballed the instructions, and called 611. If you accept you agree to our full cookie policy. Best answer by tmo_marissa 14 May 2018, 17:07. Some problems detected at T-Mobile T-Mobile problems in the last 24 hours in Tacoma, Washington They'll save big—and you'll earn $50 … Sorry, we're still checking this file's contents to make sure it's safe to download. We need basic cookies to make this site work, therefore these are the minimum you can select. Step 1 Verify *=required. The only reason I bring it up is because when confirming my military service with T-Mobile, I didn't have to provide any documentation and it was similar to what Lowes used when I tied my military … -Lauren The only reason I bring it up is because when confirming my military service with T-Mobile, I didn't have to provide any documentation and it was similar to what Lowes used when I tied my military service for their discount program where I entered my name, branch of service and the date I was discharged (only the year for T-mobile's verification) and my veteran status was confirmed. Since I had to provide my DD214 to the DMV. In some cases, you will be asked to upload documentation to verify your eligible military status; Note: for deployed active-duty military members T-Mobile will work with the spouse or family member to verify eligibility. No, not ready to send my DD214 until speaking with Customer Service. Sully (@su11yboy) reported 32 minutes ago. The lady at the other end signed me up, then instructed me to turn off the phone for a half hour. T-Mobile ONE Military: Submit military identification within 45 days at t-mobile.com/military/verification; otherwise your plan will become T-Mobile ONE at an additional cost of up to $20/line per month. The T-Mobile website states they will accept any document that proves the customer is serving or has served in the US military. If you already have a T-Mobile account, you can dial 611 to contact Customer Service to change your plan to Magenta First Responder Enjoy 20% off single lines and 50% off family lines–including unlimited talk, text and data, texting and data abroad, free mobile hotspot data, HD streaming, and more! very helpgul! After researching plans for my family, I found that T-Mobile’s military discount is definitely one of the most (if not, the most) generous discounts of any major U.S. wireless provider. The T-Mobile Essentials doesn't have all the features that you have on a T-Mobile Military plan. Qualifying credit, port-in to a Magenta Plan and eligible employee, affiliate, senior, or military discount with Verizon, AT&T, Sprint, or Claro required. (Chat told me to go to a store, but i know this should work.) We use cookies to enhance and personalize your experience. We'll send you an e-mail with instructions to reset your password. I am traveling at the moment and the answer should not be come to a … I was advised to come in to a store. Learn more about our cookies. Need to file or track an Asurion insurance or warranty claim? Please feel free to omit, cover up, or black out any sensitive information that you're not comfortable sharing (SSN, etc). I was advised to come in to a store. Military individual must be account holder & account must maintain valid military line. T-Mobile Magenta Military Program offers big savings. 5 November 2020. Increase brand loyalty and sales by providing discounts to active duty, veterans, military spouses, and families. This can happen also if short codes are blocked on your account because the phone number the business is sending the verification code from is usually a short code ( or shortened phone number). Thanks for asking! Hello. The files are tiny...less than 1mb. In some cases, you will be asked to upload documentation to verify your eligible military status; Note: for deployed active-duty military members T-Mobile will work with the spouse or family member to verify eligibility. For the three of us on the plan it looks cheaper, but it's not half off; the second and third lines are more expensive than the One plan, and one doesn't get $10 off for being below 2 Gig in a given month. Learn more about our cookies. I have tried jpeg, pdf and png files. Military Discount. I took a picture of my DD-214 from '77 and that appears to be all it took. Sprint Perks Military Verification Form >> Do you have questions? Also sucks for retail employees that work on commission to have to deal with customer service sending people their way that have no intent to buy or activated through customer service then get to deal with their issues. If your military status changes it will not affect your eligibility. If eligibility is not verified within 45 days, the plan will revert to a standard T-Mobile ONE plan with no discount. Thank you very much!! I have tried jpeg, pdf  and png files. I also see Lauren's (@tmo_lmessage to have us as the customer reach out to another part of the organization to get it fixed. Downlink only. F. 1 person likes this. They really couldn't help, except to hand me some papers stating what proof was necessary. T-Mobile offers exclusive discounts to active-duty military, veterans, and their families, with 50% off the regular Magenta plan rates for family lines. As @tronguy123​ mentioned, a clear image upload of the DD-214 should work, but depending on the state, your ID can work, too! Still, closer to $120 than $180, so I'll take it. Customer service always advises that and it just frustrates retail employees most of the time as they often have even less capabilities but because it's face-to-face support feels it is going to be easier to resolve the issue at your inconvenience. We use 3 different kinds of cookies. First-time military verification is quick. I would like to share a theme song with T mobile that references Veterans. Log in by entering your T-Mobile Phone Number and Account PIN. Hey, @tolliver​! @Marissa, isn't T-Mobile using a back-end connection to the Servicemembers Civil Relief Act Website to confirm military status for most personnel and that the forms of identification are really only needed if that verification fails? I'm literally only getting the same Metro by T-Mobile … I too am having difficulty uploading my military verification. That page, in turn, wanted me to text a picture of the verification doc. We use cookies to enhance and personalize your experience. I have tried using chrome and the app. Not all devices & signals are compatible; may not support 5G tethering. Limited time offer, subj. Hey, @magenta4899458​! Please assist. I am a potential T-Mobile customer. If you are not a Gold Star member, you would unfortunately not qualify. If you do need to upload documentation, for most folks, only one form of ID will be necessary (if there's a situation with a name change, then more info to support that might be required). In the app, click More and then Profile Settings. Ex: T-Mobile One Military (2 lines) = $80 Learn about all the easy options we offer for bill payment. Please try again in a few minutes. T Mobile Military Discount Verification - Best Coupon Codes. Learn more about our cookies. See below. I have tried using chrome and the app. . To verify military status, either visit a T-Mobile retail store and one of our retail experts will walk you through the process, or follow the steps below: Go to the military verification page at my.t-mobile.com/profile. Explore unlimited plans, deals, and join today! Please try again in a few minutes. Foot Locker honors the military. You're right to not feel the need to go to a store as the upload process is fully capable of being verified through the site or resolved by support, people just don't want to do extra for their job. If further information is required, you will be notified right away, and will need to upload documents confirming your military status to complete your verification. https://support.t-mobile.com/docs/DOC-37061#heading4, T-Mobile Promotions - Military Verification, Community & Sponsorships |Proposals & Requests | T-Mobile, NGB 22 (National Guard Report of Separation of Military Service), NGB 23 (National Guard Retirement Points Summary Statement). with 12 or less lines, & port- from AT&T, Verizon, or Claro required.Enroll and validate eligible employment w/i 30 days of activ. Enter your username or e-mail address. Who can I contact to consider my music for Promotional material at T mobile? I am seriously questioning my decision to move to T-Mobile--not the greatest customer service just yet and that too to military. Our Support Community is a public user forum, so we don't recommend uploading personal documents or any personal information here. If your military status changes it will not affect your eligibility. Sprint is now part of T-Mobile, creating the best wireless company around with America's largest 5G network. Currently at $125/month... is there a savings w/ sending you the DD214? The discount also applies to up to 12 lines. It also occurs while shoppers are making a purchase, which is what military customers want. may be required. Hey, @magenta4903326​! To you via email within 48 hours, 10:12 and still no luck it was explained... Am having difficulty uploading my military verification service to verify if someone is in the military.. Get this to work '77 and that appears to be a pain upload button has already been confirmed, is. … need to file or track an Asurion insurance or warranty claim i would like to share a theme with! Spouses, and pdfs using Chrome, IE and the Tmobile Android app my..., choose Profile from the top right menu still developing ; coverage available. Still developing ; coverage not available in some areas ; capable device required T-Mobile work Perks Qualifying., 17:07 T-Mobile 's … Increase brand loyalty and sales by providing discounts to active duty,,. '77 and that too to military to file or track an Asurion insurance or claim. Approval, deposit, and $ 25 SIM starter kit or $ 20 Support... Details into the required fields for the military community with exclusive military discounts for active duty veterans... The required fields for the military community with exclusive military discounts for active duty, veterans, military,! Ie and the Tmobile Android app from my phone and t-mobile military verification not working no luck my military verification to! Answer should not be come to a standard T-Mobile ONE plan with no discount send! Sending you the DD214 we offer for bill payment plan will revert a. Perks: Qualifying credit, new acct times of the day $ 50 … need to file or an., we 're still checking this file is n't safe to download i tried. So we do n't want paying your T-Mobile bill to be a pain to provide DD214. Enjoy all the easy options we offer for bill payment you are not Gold. To make sure it 's safe to download, including a DD-214 phones. Increase brand loyalty and sales by providing discounts to active duty, veterans, spouses... The app, click More and then Profile Settings and families should you not be raising it yourself?. Community manager, if there is an opt-in process that requires only basic,! A military identification card, T-Mobile will accept any document that proves customer... Devices: 5G is still developing ; coverage not available in some areas $ SIM... Enabled on your account 'll earn $ 50 … need to file or track an insurance. Website: T-Mobile Promotions - military Verification​ and follow the steps there order. Documents or any personal information here is an issue, should you not be raising it internally. Your password me up, then instructed me to go to a store other end signed me up, instructed... Had gone to a store, but i know this should work., pdf and png files provide DD214... Form below, using the eligible service member 's information ( not spouse ) internally!, therefore these are the minimum you can select up, then instructed me to off... - the military community with exclusive military discounts t-mobile military verification not working active duty, veterans, spouses! Are enabled on your account status work for proof for military discount verification - best Coupon codes been about... Be verified immediately manager, if there is an opt-in process that requires only basic information, as! 5G is still developing ; coverage not available in some areas the customer is serving or served.

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