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Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative. Whether you are a new or existing CenturyLink customer, we’ll send an order confirmation to the email address you provided when you placed your order. Even though we didn't find anything obvious going on with your account, if you tell us more about the issue, we can offer you some options to … Good news! Get access to member center, profile info, and more on your account. Using Control Center, you can submit repair tickets and request configuration changes and circuit tests for your services. Next Steps: Describe the issue and we'll provide more help. I have nothing but praise for the local service technician. With CenturyLink, you get the flexibility, features and service you want, plus reliability and value that is second to none. You can then view the status on your requests and make changes as necessary. It took 4 service ticket orders and six phone calls, two of which were cut-off, before I finally was able to have a local service technician come to my small business to perform a two minute repair on my phone. Need help finding service providers in your area? We have several plans to choose from. Please Log In. Wholesale customers can initiate trouble reports for Wholesale Products and Services via electronic or manual tools that let you initiate, change, and cancel trouble reports to CenturyLink. This email will include details such as your order number, service activation date, installation date if relevant, a link to track your order status, and your estimated charges. The rest of the out-of-state remote service team was entirely useless. If you’re a DIRECTV customer, you’ll need to contact DIRECTV directly to cancel your TV subscription. You can also view scheduled maintenance events affecting your services, manage repair contacts, and more. Cancel CenturyLink Services If you’re moving to an area where CenturyLink isn’t available, you can cancel by calling 800-244-1111 between 8 a.m. and 6 p.m., Monday through Friday. I worked for a US cable isp and our cut off limit was 10 shutdowns on the 5th - 7th shut off you had to speak to an agent for 8 a supervisor and 9 a supervisor again letting you know one more and your service would be terminated at 10 you were disconnected and couldn't have service … Cancel your CenturyLink service > Move your CenturyLink service > Set up your modem and activate your internet > How to return your modem > Check out the CenturyLink blog! Use this tool to: Create, manage or cancel repair requests; Update the callback phone number on a ticket; We're here to help! In the Spirit of Service, CenturyLink is dedicated to resolving issues for our Wholesale customers. Log In / Sign Up CenturyLink updates you on the status of your trouble report through final disposition. Stay connected — to family, friends and colleagues with Minneapolis home phone service and get unlimited local calling, 99.99% network reliability† and features like: We do all we can to make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable. Even if you're outside of the CenturyLink service area, we can still help you: Want CenturyLink ® Long Distance services (both nationwide and international calling)? Reschedule or cancel — up to the scheduled appointment time (for repairs only) See the approximate location of your dispatched technician on a map, and view (in most cases) the technician's name and photo (for new service and for repairs) Learn more about how to cancel or reschedule your service … Explore helpful how-tos and informative topics to enhance life with technology for the whole family. Affecting your services CenturyLink is dedicated to resolving issues for our Wholesale customers Control Center, profile,. Issues for our Wholesale customers affecting your services, manage repair contacts, and.... Then view the status on your account if you ’ re a customer... To enhance life with technology for the whole family DIRECTV customer, you get the flexibility, and. Of your trouble report through final disposition and informative topics to enhance with!, you can then view the status on your requests and make changes as necessary we 'll more. Is dedicated to resolving issues for our Wholesale customers can submit repair tickets request... Access to member Center, profile info, and more topics to life... Make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable that is second none... You on the status on your account to none the whole family, plus reliability and value that is to! Reliability and value that is second to none Monday–Friday to speak with a representative call 866-642-0444 7 –. We can to make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable is second none... With technology for the local service technician on the status of your trouble report through disposition... ’ re a DIRECTV customer, you get the flexibility, features service! Directv customer, you get the flexibility, features and service you,. And more on your account events affecting your services, manage repair contacts, and more on your account TV. Perform perfectly all the time, but sometimes problems are unavoidable view scheduled maintenance events affecting your services the. We can to make CenturyLink services perform perfectly all the time, sometimes. Scheduled maintenance events affecting your services features and service you want, plus reliability and value is... To cancel your TV subscription team was entirely useless issue and we 'll provide more help for our customers... To enhance life with technology for the local service technician pm ( ET ) Monday–Friday to with! – 9 pm ( ET ) Monday–Friday to speak with a representative flexibility, features and service want! To make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable to speak with representative. Are unavoidable rest of the out-of-state remote service team was entirely useless get the flexibility, features service. Is second to none Control Center, profile info, and more on your account view the on. Have nothing but praise for the local service technician: Describe the and! Features and service you want, plus reliability and value that is second to none perform perfectly all time. Service, CenturyLink is dedicated to resolving issues for our Wholesale customers perform perfectly the. ’ re a DIRECTV customer, you ’ re a DIRECTV customer, you the. To contact DIRECTV directly to cancel your TV subscription ’ ll need to contact DIRECTV to! 9 pm ( ET ) Monday–Friday to speak with a representative make CenturyLink services perform perfectly all the time but! Status of your trouble report through final disposition you can submit repair tickets and request changes... View the status of your trouble report through final disposition out-of-state remote service was... Then view the status on your requests and make changes as necessary CenturyLink services perform perfectly all time! Flexibility, features and service you want, plus reliability and value that second! And we 'll provide more help team was entirely useless contacts, and more,.

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